Inbound Numbers – Marketing and Support
The Triangle Telecom inbound number platform, offers a wealth of flexible features to help you improve the way you receive calls.
Whether you are looking to provide national numbers for enhanced support purposes, or ‘Free phone’ numbers for advertising campaigns, we can provide an extensive range of network services free of charge, including call recording, voice mail, fax to email and full call centre functionality.
We will provide you with your own personal login account so that you can make any changes or add services as and when you need to, which means you can set up any Triangle Telecom service that you need, when you need it, at no further cost.
Network features include:
Time of day routing – Control how the call is managed by the time of the day
Call queueing – Queue calls, playing the caller messages and music
Hunt group – Allow calls to find the next available line if the first is busy
Call recording – Record all incoming calls
Voicemail (to email) – Allow callers to leave messages in a personalised mailbox
Announcement – Announce the caller or play the caller a message before their call is answered
Auto Attendant - Give the caller multiple options to route them to the correct destination
Call centre – A full call centre routing service, including all of the above elements for a full call centre style solution
Setting an inbound number account up is quick and easy, our team can arrange for all services to be added to your account within minutes. Call us now on 01275 871122.